Privacy Policy

1. Introduction

PremiaOps ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Information you provide directly

• Full name, work email address, company name, job title, and company type when you submit a form on our website
• Messages or descriptions of your workflow challenges that you choose to share
• Your preference regarding the design partner program
• Your cookie and data processing consent preferences

Information collected automatically

• Browser type, operating system, device information, and IP address
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (subject to your consent preferences)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Evaluate your interest in our services and design partner program
• Communicate with you about our products, services, and updates (with your consent)
• Improve and optimize our website and services
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

4. Cookies and Tracking

We use cookies and similar technologies to operate our website and improve your experience. When you first visit our site, you will be presented with a consent banner that allows you to accept or reject different categories of cookies:

• Essential cookies: Required for the website to function. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website. These are only set with your consent.
• Marketing cookies: Used to deliver relevant communications. These are only set with your consent.

You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• Service providers: Third-party vendors who assist us in operating our website and services (e.g., hosting, analytics), subject to confidentiality obligations
• Legal compliance: When required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Lead form submissions are retained for the duration of our business relationship and a reasonable period thereafter.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is based on consent)
• Request data portability

To exercise any of these rights, please contact us at privacy@premiaops.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@premiaops.com.